Course Project: Intervention Development
This week we return to our Leadership Intervention Project at Prison X. It is recommended you review your Week 1 papers and the feedback provided from your instructor to fill in any performance gaps from Part I to Part II.
On the basis of the first three weeks of assigned readings and your LIS Part I paper, review your LIS case again. Complete the following tasks for your LIS project Part II.
Tasks
- Analyze the warden’s leadership repertoire and its impact on the organization, its culture, and how the mood of the organization may affect the various operational components.
- Assess the five critical need areas requiring immediate intervention.
- Develop a minimum of three intervention strategies for each of the five critical need areas identified above. The strategies should seek to minimize dissonant styles and create resonant leadership.
- Create a detailed plan for conducting the interventions.
Important hint: You might find it helpful to begin each section of the paper by discussing the key themes and cues you observe. Then, do research on those key themes to both broaden and deepen your evaluation of the case and your understanding of the important issues. In the final product, about half your written evaluation of each topic should be research. About half should be application to the case study.
Submission Details:
Recommendation for the level one headings for the body of your paper (in addition to your introduction and conclusion):
Leadership and Organizational Impact
Critical Needs Assessment
Intervention Strategy
Intervention Plan
Due by 7/27/24
Requirements
1. Make certain to include in text citations from your course text in addition to your outside leadership resources within your main post. This adds credibility to your argument. Textbook: Katzenbach, J.R., & Khan, Z. (2010). Leading outside the lines: How to mobilize the informal organization, energize your team, and get better results. San Francisco, CA: Jossey- Bass: 9780470589021
2. No plagiarism will be tolerated. Must be in 7th Edition APA format with cited sources within the last 5 years.
3. No AI support, score must be 0% and less than < 10% score on Turnitin
Case of Prison X
Leadership Intervention Strategy
You are an organizational and leadership consultant called in to develop a leadership
intervention strategy (LIS) for the state’s largest prison. You learn from several members of the
prison management team that they and 30 other management-level staff are actively seeking
employment elsewhere. Mass resignations appear imminent. These staff members feel that
they are undercompensated, overworked, unfulfilled, and underappreciated. The group
consistently complains about the leadership style of the prison warden, John Trevor. He is
described as distant, cold, uninvolved, and apathetic. When you meet with John Trevor
personally, you are surprised to find a pleasant, unassuming gentleman who is shocked to learn
of his team’s displeasure. John feels that his management team is an exemplary group of caring
professionals, and he is deeply disquieted about the possibility of these individuals leaving their
jobs. John expresses grave concern about the safety and security of the prison, other employees,
and inmates should there be a mass exodus of the management team. He is now looking up to
you to assess the situation and develop strategies to mitigate these issues.
Over the next few weeks, you will explore the challenges and opportunities of this
situation. Clearly, significant gaps exist between the prison warden and his management team.
These gaps could conceivably lead to safety, cost, and operations issues. Consider the
ramifications of a prison lacking a committed and cohesive management team. As part of a six-
month LIS, you will develop questions, analyses, solutions, interventions, and strategies to
improve the organization’s leadership, employee attitudes, perceptions, communication, and
culture.
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2
Leadership Intervention Strategy (LIS) for Prison X
Student’s Name
Institutional Affiliation
Course Name
Instructor’s Name
Date
Leadership Intervention Strategy (LIS) for Prison X
Prison X, the state's largest prison, confronts a leadership crisis that threatens its operations and safety. Due to undercompensation, overwork, unfulfillment, and underappreciation, the 30-person management team is about to depart. These staff members blame Warden John Trevor's detached leadership. Trevor is ignorant of the discontent and considers his team exceptional. This divergence threatens prison safety, staff morale, and retention. An external consultant assesses the situation, identifies significant concerns, and creates a Leadership Intervention Strategy (LIS) to close the leadership gap, improve employee happiness, and boost operational efficiency. This intervention tries to integrate leadership with staff needs, creating a more united and committed management team.
Summary of the Prison X Scenario
Prison X has a leadership crisis, with 30 management-level workers mulling resignation owing to workplace unhappiness. Staff blame Warden John Trevor's leadership style for feeling underpaid, overworked, dissatisfied, and disrespected. Trevor, who is remote and uninvolved by his staff, is surprised to learn of their displeasure because he believes his management team is dedicated and competent. The prison's safety, security, and operational performance are at risk if the management team leaves in bulk, leaving leadership and functionality gaps. The intervention evaluates the challenges, addresses the leadership disconnect, and improves communication, employee happiness, and corporate culture. The goal is to stabilize the workforce, improve leadership, and run the jail safely and efficiently.
Identifying Critical Issues
The leadership gap between Warden John Trevor and his management team is a major concern for Prison X. Trevor's detached leadership style has eroded staff trust and engagement. The warden's unawareness of his team's unhappiness highlights a major communication gap. Leadership includes emotional intelligence, managerial abilities, and the capacity to inspire and connect with employees (Maldonado & Márquez, 2023). This leadership style gap makes the management staff feel undervalued and unsupported, lowering morale and increasing turnover.
Undercompensation and overwork among management is another major concern. Disillusioned and disengaged, these employees feel their efforts are not appreciated. Compensation and task management are key to job satisfaction and retention (Sorn et al., 2023). Job satisfaction and motivation suffer when employees believe their pay doesn't match their efforts and their workload is unmanageable. This is especially true in high-stress workplaces like prisons, where job expectations and hazards are high.
Third, Prison X's organizational culture is crucial. A healthy and productive workplace requires appreciation, acknowledgment, and collaboration, which the culture lacks. A poisonous or unsupportive workplace culture can increase employee discontent and disengagement. Culture may be contributing to prison X's high unhappiness and possibly mass resignations. Improving morale and retention requires changing this culture to value and assist employees. A positive company culture fosters belonging and loyalty, which are essential for a committed and cohesive management team.
Evaluating Needs and Challenges
Warden John Trevor has to improve his active listening, empathy, and engagement to close Prison X's leadership gap. Trevor can improve his team interactions, comprehend their issues, and respond by developing these talents. Trevor can improve his leadership via emotional intelligence and communication training (Mason, 2021). This is important because a leader who connects with their team personally can raise worker trust, loyalty, and motivation. Trevor needs to be convinced of the benefits of a more hands-on and empathic leadership approach.
At Prison X, remuneration and workload management must be improved. A thorough examination of remuneration packages and workload distribution is necessary to maintain fairness and competitiveness. This evaluation should address industry standards and jail needs. Addressing these concerns can boost job satisfaction and decrease turnover. Budget limits and change opposition may hinder this approach. This evaluation process should include the management team to ensure their perspectives and requirements are met.
A more friendly and grateful workplace at Prison X improves organizational culture. Formal recognition and reward systems and a culture of collaboration and respect are needed for this shift. A culture that values and encourages employees boosts morale, engagement, and retention (Tyagi, 2021). It may be difficult to transform a firmly rooted culture. Leadership must consistently promote the new cultural values and find ways to reinforce and preserve them. This cultural revolution can succeed and improve work morale and productivity by involving employees.
Intervention Strategies
Leadership Development Programs: To help Warden Trevor and other leaders become more engaged and helpful, provide comprehensive emotional intelligence, active listening, and participatory leadership training. These programs will help leaders connect with their teams, understand their concerns, and lead more positively and effectively, enhancing team morale and cohesion.
Employee Engagement Initiatives: Conduct surveys and focus groups to understand employee concerns and involve them in decision-making to create ownership and involvement. These activities will uncover concerns early, enable proactive remedies, and make employees feel appreciated and acknowledged, improving job satisfaction.
Compensation and Benefits Review: Perform a thorough analysis of wages and benefits to match employee performance, close the pay gap, and boost employee morale. This assessment will benchmark against industry standards and change packages to guarantee a fair and satisfactory worker motivation package.
Organizational Culture Enhancement: Establish and execute Culture of Recognition & Appreciation formal Employee Recognition programs and other formal prizes, as well as informal rewards and recognition to enhance staff supply, morale, and commitment. Implementing such a culture could involve rewarding employee triumphs and promoting a culture that encourages employees to work to the organization's highest standards.
Team Building Activities: Hold workshops or other events to boost staff cooperation and teamwork. Abseiling, group enterprise, consolidation, and other activities promote organization cohesiveness, trust, and cooperation.
Conclusion
The above-mentioned Leadership Intervention Strategy for Prison X aims to accomplish the objectives and address the needs assessment issues. These actions can prevent large-scale resignations, provide stable work, and improve teamwork in the institution. These will help create a secure jail environment, making personnel safer and inmates' lives better. A strategy based on leadership training, encouraging engagement, stakeholder remuneration evaluation, organizational culture strengthening, and team activities will completely change the organizational climate, making employees feel appreciated and motivated, improving performance and staff satisfaction.
References
Maldonado, I. C., & Márquez, M.-D. B. (2023). Emotional intelligence, leadership, and Work teams: a Hybrid Literature Review. Heliyon, 9(10). sciencedirect. https://www.sciencedirect.com/science/article/pii/S2405844023075643
Mason, T. (2021). Digital Commons@Georgia Southern Emotionally Connected: The Role of Emotional Intelligence in the Work of School Leaders. https://digitalcommons.georgiasouthern.edu/cgi/viewcontent.cgi?article=2876&context=etd
Sorn, M. K., Fienena, A. R. L., Ali, Y., Rafay, M., & Fu, G. (2023). The Effectiveness of Compensation in Maintaining Employee Retention. Open Access Library Journal, 10(7), 1–14.
Tyagi, N. (2021). Aligning organizational culture to enhance managerial effectiveness of academic leaders: an interface for employee engagement and retention. International Journal of Educational Management, ahead-of-print(ahead-of-print). https://doi.org/10.1108/ijem-10-2020-0447
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Course Project: Case Study – Initial Assessment
What is a leadership intervention?
The term "intervention" refers to a set of sequenced, planned actions or events intended to help an organization increase its effectiveness. Interventions are often facilitated by outside organizational development consultants or employees within the organization who have the competencies associated with a trusted change agent. In this case, you are going to take the role of an outside consultant.
Interventions can be done at the individual level, team level, and organizational level. What is important to keep in mind is the objective of all interventions is to help improve the effectiveness of individuals, groups, teams, and organizations.
An intervention strategy can be relatively simple in terms of one initiative to address a problem. For example, a company develops a safety committee after this was identified as an operating deficiency. However, most intervention strategies are more complex and have more than one initiative or sub-strategies which make up one large strategy. The complex approach is what you will do for your Prison X – Leadership Intervention Strategy for this course.
To assist you in planning for the final project, the following table provides a high-level overview of the final project deliverables during the course.
Week # |
Leadership Intervention Strategy – Prison X |
1 |
LIS – Initial Assessment · Summarize the Prison X scenario including a statement of purpose for the intervention and its expected outcome. · Evaluate the specific critical issues, needs, and challenges that may be affecting this organization and its culture. |
Components to Include in the Project
Tasks: Read the case of Prison X – Leadership Intervention Strategy.
Summarize the Case Scenario
· Provide a background of the purpose for intervention.
· Summarize the key facts of the case.
Conduct a Needs Analysis
· Analyze the specific critical issues, needs, and challenges that may be affecting this organization and its culture.
· Generally, evaluation of topics and sources should include four or five resources and one or two pages of analysis.
Submission Details:
· Cite any sources you use in APA format on a separate page.
· Submit your plan in a 3- to 4-page Microsoft Word document.
· Due by 7/14/24
· ******No plagiarism will be tolerated. No AI support, must be 0% AI help. Must be in APA format with cited sources within the last 5 years and references.******
Important hint: You might find it helpful to begin each section of the paper by discussing the key themes and cues you observe. Then, do research on those key themes to both broaden and deepen your evaluation of the case and your understanding of the important issues. In the final product, about half your written evaluation of each topic should be research. About half should be application to the case study.
Recommendation for the level one headings for the body of your paper (in addition to your introduction and conclusion):
Case Summary
Critical Issues, Needs, and Challenges