You are a payroll manager supervising 25 people. Your team works in close quarters with little physical separation between workstations. Drew is one of your best performers, yet you have received complaints that Drew tends to sprinkle conversations with rather crude and vulgar references. This is not a team of saints, but some have complained that Drew is crossing the line. You need to talk to Drew.
1. What is a hostile work environment?
2. What are potential issues that can surface if Drew is not addressed?
3. As a manager, how would you handle Drew? Detail the steps you would take if his behavior continued.